Concept 01Professional servicesSample concept — not a real client project

AI knowledge platform

A secure assistant that answers staff questions from 40,000+ internal documents — with the source attached to every answer.

Rows of ring binders on wooden office shelves

INDUSTRY: Professional services
TECHNOLOGIES: Next.js
Python
Postgres + pgvector
LLM API
Microsoft Entra SSO
Evaluation suite
TIMELINE: 14 weeks

THE CHALLENGE

Policies, client playbooks and engagement letters were spread across SharePoint, shared drives and email. Consultants lost hours each week hunting for answers, and new hires leaned on senior staff for anything they couldn’t find.

WHAT WE BUILT

A permission-aware retrieval system that only answers from documents the person is allowed to see. Every answer cites its sources, low-confidence questions are routed to a named expert, and an evaluation set of 300 real questions runs on every release so quality never quietly slips.

OUTCOMES

Average time to find an answer cut from ~25 minutes to under 2
96% of answers cite a source that reviewers marked as correct
Rolled out to 450 staff across 6 offices, with SSO from day one

GALLERY

Stacks of paper documents and file folders

Two people reviewing documents at a table

More work

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